New: an AI agent with access to your Shopify
An AI agent that handles your WhatsApp with your Shopify data in real time
The AI answers your customers 24/7, looks up Shopify orders and products without leaving the chat, and hands the conversation to your team when it matters. Automated support that still sounds human.
No credit card. 14-day trial.
Where is my order #4892?
Thanks for your help.
I would like to return an item.
Hi, I placed an order yesterday and wanted to know if it has shipped. It is #4892.
10:42Hi Maria! Let me check the status of your order right away. One moment please.
10:44Checking Shopify…
AI suggested
Your order #4892 is on its way with DHL. Here is the tracking li
Customer profile
- LTV (total spent)
- $450.00
- Total orders
- 3
- Customer since
- Oct 2023
Current order
Yesterday, 2:30 PM
Sport Sneakers X
Size: 42 | Colour: White
Track shipment
100% official connection with Meta
We're a Meta Tech Provider: your number connects through the official WhatsApp API, not shortcuts that usually end in a ban.
What is already running in production
- WhatsApp messages a month handled in a single store
- ~6,000 WhatsApp messages a month handled in a single store
- with the AI agent answering during the hours you set
- 24/7 with the AI agent answering during the hours you set
- what one customer now pays a month after leaving a general-purpose platform
- $100+ → $29 what one customer now pays a month after leaving a general-purpose platform
Figures from real ConexiaChat customers. No filler logos.
Automate with AI without losing the human touch
ConexiaChat brings an AI agent, your team and your Shopify data into one place: the AI handles the repetitive questions so your team can focus on the ones that matter.
24/7 AI agent
Answers your customers' most common questions — order status, shipping, products — by querying Shopify in real time. It works nights and weekends, and escalates to a person when the conversation calls for it.
Shopify in real time
Your team and the AI both see order history, LTV and shipping status next to the chat. You do not even need the contact saved: the phone number alone tells you whether they are a customer. "Where is my order?" gets answered in seconds.
Shared inbox
Every WhatsApp conversation in one place. Several agents reply from the same number, with internal notes and a record of who answered what — no personal phones involved.
Team performance & AI analytics
Track how many conversations your bot resolves autonomously 24/7, why shoppers ask for a human, and your team's first response time (average and worst-case wait) so no customer is left behind.
Go deeper: WhatsApp API for Shopify Keep your number Free WhatsApp widget WhatsApp shared inbox
Three steps to get started
Set up in under five minutes. No code required.
- 1
Connect WhatsApp
Link your WhatsApp Business number in a few clicks with our guided setup. You can keep the number you already use. No code, no technical configuration.
- 2
Sync Shopify
Install our app from the Shopify App Store in one click to import your data.
- 3
Turn on your AI agent
Describe your business in plain language and the AI starts answering. Invite your team for the cases it escalates.
Let the AI take the first shift
Automate WhatsApp replies with an AI connected to your Shopify. Cut response times to seconds and get back to what matters: selling and keeping customers.
Install on ShopifyFrequently asked questions
Can I keep my current WhatsApp Business number?
Yes. ConexiaChat supports coexistence: you can move to the official WhatsApp Business Platform while keeping the number your store already uses, without starting over or telling your customers about a new number. You can also register a new number if you prefer.
Can the AI answer customers on its own?
Yes. The AI agent answers common questions by querying your Shopify data (orders, shipping, products) in real time. You define how it behaves with a prompt in plain language, and when it detects a complex case — or the customer asks for a person — it escalates the conversation and pauses the automation.
Is my data used to train AI models?
No. The messages and purchase data the AI processes are sent to OpenAI only to generate the reply, and under their commercial policies for developers they are not used to train or improve their public models. The details are in our Privacy Notice.
Do I need the official WhatsApp API?
ConexiaChat runs on the official WhatsApp Business Platform (Cloud API), which is what lets several agents — and the AI — reply from the same number at the same time. The connection is guided from inside the platform in a few clicks; you need no technical knowledge and no QR codes.
Does being a Meta Tech Provider remove the risk of a ban?
It lowers the risk, but no platform can remove it completely: WhatsApp still enforces its quality rating and messaging limits even over the official API. Being a Meta Tech Provider means your number connects through the channel Meta recognizes, not unauthorized shortcuts that almost always lead to a ban.
Can several agents use the same number?
Yes, and it is the main reason people move to us. Several agents log in and reply from the same WhatsApp number at once, and every message records who answered it.
What Shopify data can I see?
The full customer profile (LTV, number of orders, customer since), real-time status of the current order, shipment tracking links, and the abandoned cart when there is one. The contact does not need to be saved: the phone number is enough.
Is there a message limit during the free trial?
The 14-day trial gives you every feature of the plan you pick, with that plan's AI message quota (500 a month on Starter). If you run out before it ends, you can buy message packs from inside the app.
How does billing work?
Through Shopify. The charge goes on your store's invoice, so there is no new vendor to set up and no separate card to enter.
Start your 14-day free trial
Automate your WhatsApp support with an AI connected to your Shopify. No credit card required.
Install on Shopify