Free
Free WhatsApp widget for your Shopify store
The WhatsApp button for your store is free. What makes it different isn't the button: it's where the message goes once someone taps it.
Anyone can add a WhatsApp button. The difference is whether the message lands on one person's phone, or in an inbox that already shows who's writing and what they've bought.
Install on Shopify No credit card. 14-day trial.
What does the free widget include?
A WhatsApp button on your Shopify store, configurable and free, that opens a conversation with your business number.
- A floating button you can place in different spots on the page and customize the color of.
- A configurable opening message, so the conversation doesn't start blank.
- Works on both mobile and desktop.
- Installs from the Shopify App Store, without touching your store's theme.
- No cost, no limit on conversations received.
Where do the messages go?
To ConexiaChat's shared inbox, with the customer's order history right next to it. Not to anyone's personal phone.
This is where it splits off from other buttons. When someone writes from your store, the conversation lands in an inbox where your team sees, without searching for anything, who that person is: how many orders they've placed, how much they've spent, and the status of their latest shipment. And you don't need the contact saved: the number is enough.
The widget itself is free. To get those messages into the shared inbox with Shopify data attached, you need a plan, and the 14-day trial doesn't ask for a card. Full details on how it works are on the WhatsApp API for Shopify page.
How do you install it?
From the Shopify App Store, in one click, without editing your store's theme code.
- 1 Install the app on your store From the Shopify App Store. No touching the theme, no pasting any scripts.
- 2 Configure the button You choose the color, where it sits on the page, and the opening message.
- 3 Publish The button goes live on the store and conversations start coming in.
Install on Shopify The widget has no cost.
How is this different from other WhatsApp buttons?
Other buttons end the story once the chat opens. This is where it starts: the message lands in a team inbox with your store's data attached.
| A generic widget | ConexiaChat's widget | |
|---|---|---|
| Where the message goes | To WhatsApp on whichever phone you set | To an inbox shared by the whole team |
| Who can reply | Whoever has that phone | Several agents at once, with a log of who replied |
| Customer context | None: you have to ask for the order | Orders, LTV and shipping status, pulled from Shopify |
| After hours | The message waits until tomorrow | The AI agent replies by checking the real order |
| Button cost | Usually free | Free |
Frequently asked questions
Is the widget actually free?
Yes. The WhatsApp button for your store has no cost and no limit on conversations received. Paid plans are for the shared inbox, Shopify data inside the chat, and the AI agent.
Do I need to touch the theme code?
No. It installs from the Shopify App Store and configures from the dashboard, no editing templates or pasting scripts.
Does it slow down the store?
The widget is a lightweight element that loads after the page's content, so it doesn't compete with what the customer is trying to see.
Can I customize how it looks?
Yes. You can change the button's color and its position on the page, plus the opening message.
Do I need the WhatsApp API to use the widget?
Not for the button itself. To get those messages into the shared inbox with multiple agents and Shopify data attached, yes: that part runs on the official API, and the connection is guided from the platform.
Add the button today, decide later
The widget is free. If you later want the shared inbox with your store's data, the trial is 14 days, no card.
Install on ShopifyNo credit card.